What do successful e-tailers do differently when times get tough?

15.07.2025
« Zpět na výpis článků

What do successful e-tailers do differently when times get tough?

You may know. Sales fall, traffic fluctuates, advertising suddenly "doesn't work" like it used to. That's when the natural reaction comes in: cut back. Look for savings. And often the scythe falls on the web, marketing or tools that are supposed to help you grow.

What do successful e-tailers do differently when times get tough?
What do successful e-tailers do differently when times get tough?

What's usually the first thing to get cut?

We know from experience that e-tailers in crisis take similar steps:

  • Stop campaigns.
  • Drop tools that are "not absolutely necessary."
  • Stop improving the site - no time, no desire, no energy.

We get it. But this is where the vicious circle begins.

Saving on the web when the web sells?

When you stop investing in what generates customers, you do the opposite of what would help.

Customers today will not forgive a slow or uninteresting website. They expect:

  • clarity,
  • speed,
  • credibility,
  • a clear reason to buy from you.

And it's all about presentation. About the site. About communication. It's about the impression.

What do successful e-tailers do differently when times get tough?

Example from practice:

One of our clients (a small e-shop with home accessories), cancelled Pobo Page Builder when his sales started declining. He felt there was "nothing to edit". But within a few weeks, conversions dropped 19%. Without up-to-date information on products or blog posts, he couldn't respond to the season. When he returned to Pobo and added guarantees, benefits and articles, the numbers picked back up, even without more investment in advertising.

What do successful e-tailers do differently when times get tough?

What do those who make it do differently?

The more successful ones often do something that may sound risky:

Instead of cutting back, they start investing even more in the site and content, but in a smart way.

  • They don't stop communicating.
  • They use cheaper, but effective tools.
  • They create content themselves.
  • They change and test the structure of the site.
  • They learn from data.

The solution is not to save but to optimise

  • It's not about spending more, it's about spending smarter.
  • Take the time to edit your product pages, even a small change can increase conversion.
  • Use your blog not just for "news" but for inspiration, advice and guidance.
  • Edit, test and respond quickly, without waiting for developers.
  • Keep the site alive - search engines and customers will appreciate it.

A tool like Pobo Page Builder is a powerful ally in this regard, not because of the features, but because it gives you control over the content.

What do successful e-tailers do differently when times get tough?

If you want to pick up conversions with minor adjustments

contact us for a no-obligation consultation and we'll put something together

contact us